Wilderness Bisate Newsletter – September 2024

We have also welcomed a whole new staff complement to keep our forest sanctuary in tip-top shape, and including our back- and front-of house complement, we now have 97 total staff quietly making guests’ dreams come true. With a staff-to-guest ratio of nearly 5:1, guests are assured that every need and want can be anticipated, and executed with almost clairvoyant efficiency. We are also very excited to have our newly promoted lodge managers and heads of departments take the helm of their respective teams, to deliver our vision of contemporary, thoughtful, generous and genuine hospitality to all who cross the hallowed thresholds of our properties.

As we welcome the season’s first, very late, rains that are now sporadically blessing our very thirsty vegetation, we also look forward to the next stage of our property’s reforestation efforts, including on Bisate Reserve land. As more Eucalyptus comes down, and more local species are planted, we are thrilled to have achieved the major milestone of 100,000 trees planted on the Bisate Concession!

Our Bisate team has again swelled in numbers and we now have a healthy 97 staff members, the majority of whom have been inducted into the service team. We welcome our new members and look forward to the impact that they will make. 

We also welcome the full opening of our Bisate Reserve staff village that now houses 32 staff, and with the newly built senior block, also acts as the Bisate Reserve base of operations for our lodge managers. The staff village is also complemented by a beautifully manicured lawn and newly planted redwood forest and bamboo plantations. We have also created two lounge areas in both staff villages and have installed Wi-Fi access points in the canteens to give our team a place to unwind from the daily stresses of life. Here they have a comfortable place to contact family members and loved ones when they are off duty. A happy staff is the core to making our guests’ time with us amazing!

A milestone 200 six-year Children in the Wilderness (CITW) scholarships being awarded has helped make the start of Rwanda’s new secondary school year extra festive! A champion of the Educate and Empower pillars of Wilderness Rwanda’s impact strategy, CITW, is proud to announce that in addition to the 177 scholarship children from last year, a further 23 students have now received a scholarship!